\nPrivacy\nPolicy

\n
\n\n

\nEffective\nDate: April 1, 2026
\nWebsite: https://www.trustmeds.in
\n
\nWelcome\nto Shop Trust Meds. We respect your privacy and are committed to\nprotecting your personal data. This Privacy Policy explains how we\ncollect, use, disclose, and safeguard your information when you visit\nour website or purchase skin care, personal care products, and\nwellness supplements from us.

\n
\n\n

\n1.\nInformation We Collect

\n\tPersonal\n\tData: Name, shipping address, billing address, email address, and\n\ttelephone number provided during checkout or account registration.
\n\tPayment\n\tInformation: Financial data (credit/debit cards, online payment IDs)\n\tprocessed securely by our third-party payment gateways. We do not\n\tstore full credit card details.
\n\tDerivative\n\tData: Automatically collected technical data such as your IP\n\taddress, browser type, operating system, and access times.
\n\tWellness\n\tand Product Preferences: Information relating to your purchases of\n\tskin care, personal care items, wellness supplements, and upcoming\n\tproduct lines (such as personal wellness or intimate care items)\n\tnecessary to process and fulfill your order.
\n\t

\n2.\nCollection and Handling of Sensitive Health & Wellness Products

\n\tDiscreet\n\tPackaging and Processing: Product descriptions and contents are kept\n\tstrictly confidential, and orders are shipped in discreet packaging.
\n\tNo\n\tSensitive Data Profiling: We do not use your purchase history of\n\tpersonal care or wellness items to build invasive behavioral\n\tadvertising profiles, nor do we sell this specific purchase data to\n\tthird parties.
\n\t

\n3.\nHow We Use Your Information

\n\tProcess\n\tand fulfill your orders, manage shipments, and handle secure\n\tpayments.
\n\tSend\n\tadministrative updates, order confirmations, tracking details, and\n\tcustomer support communications.
\n\tRespond\n\tto customer service inquiries and support requests.
\n\tImprove\n\twebsite functionality, analyze user trends, and protect against\n\tfraudulent transactions.

\n\t

\n5.\nDisclosure of Your Information

\n\tThird-Party\n\tService Providers: Trusted logistics partners, payment processors,\n\tand IT service providers who assist in running our website and\n\tfulfilling your orders.
\n\tLegal\n\tObligations: If required to respond to lawful subpoenas, court\n\torders, or legal processes, or to protect the safety and rights of\n\tour business and customers.
\n\t

\n6.\nSecurity of Your Information

\n\tWe\n\timplement administrative, technical, and physical security measures\n\tto protect your personal data. However, no data transmission over\n\tthe internet can be guaranteed to be 100% secure.
\n\t

\n7.\nYour Choices \n

\n\tOpt-Out\n\tof Marketing: You can unsubscribe from promotional emails at any\n\ttime using the link provided in our emails.
\n\t

\n8.\nChanges to This Privacy Policy

\n\tWe\n\tmay update this policy periodically to reflect operational, legal,\n\tor regulatory changes. The updated version will be indicated by an\n\tupdated 'Effective Date' at the top.

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\n\n

\n9.\nAge Requirement

\nBy\nusing this website and purchasing any products listed on Shop Trust\nMeds, you confirm and represent that you are 18\nyears of age or older\nand legally permitted to purchase the products available on our\nwebsite.

\n\tYou\n\tagree that all information you provide to us regarding your age and\n\teligibility is accurate and truthful. We reserve the right to refuse\n\tor cancel any order where we reasonably believe that the purchaser\n\tdoes not meet the applicable age requirements.
\n\tBy\n\tplacing an order, you acknowledge and confirm that you meet the\n\tapplicable legal age requirements for purchasing the products\n\tavailable on our website.
\n\t

\n10.\nContact Us

\n\tWebsite:\n\thttps://www.trustmeds.in/
\n\tEmail:\n\tsupport@trustmeds.in or info@shoptrustmeds.com
\n\tWhatsApp:\n\t+91 9872540851
\n\tBusiness\n\tLocation: India

\n\n

\n\n","policyPath","/T10797/Policy-Privacy-Policy-1789390584563.docx",70,"2026-09-14T12:55:57.661871Z","Returns & Refund Policy","\n\n\n\t\n\t\n\t\n\t\n\t\n\t\n\n

\nTrustmeds\nReturn & Refund Policy

\nWe want\nyou to feel completely confident shopping with Trustmeds. If\nsomething isn't right with your order, we'll make it right.

\nReturn\nWindow

\nYou may\nrequest a return within 30 days of delivery.

\nDamaged,\nDefective, or Wrong Item Received (Our Error)

\n\tWe\n\tarrange a free pickup through our logistics partner at no cost to\n\tyou.
\n\tOnce\n\treceived and inspected, you will receive a 100% refund of the\n\tproduct price.
\n\tPlease\n\tcontact us within 30 days and include a photo of the item and its\n\tpackaging to help us process your request faster.

\nItem No\nLonger Needed / Changed Your Mind

\n\tYou are\n\tresponsible for the cost of return shipping.
\n\tShip\n\tthe item back using a trackable shipping method and keep your\n\tlogistics receipt.
\n\tOnce\n\treceived and inspected, you will receive a 100% refund of the\n\tproduct price.
\n\tThe\n\titem should be unused, unopened, and in its original packaging\n\twherever possible.

\nRefund\nTimeline

\nRefunds\nare processed within 24–72 hours after receipt and inspection of\nthe returned item. Refunds are issued to your original payment\nmethod.

\nRegistered\nCorporate Address / Return Address

\nShop No.\n3, Ground Floor, Sector- 115
\n Kharar Landran Road, Mohali,
\n\nOpposite Ansal’s Golf Link 2,
\n Punjab-140307

\nQuestions?

\nsupport@trustmeds.in
\n
\n
\n\n

\n\n

\n\n","/T10797/Policy-Returns-Refund-Policy-1789390553595.docx",69,"2026-09-14T12:55:11.580816Z","Shipping Policy","\n\n\n\t\n\t\n\t\n\t\n\t\n\t\n\n

\nTrustmeds\nShipping Policy

\nWe\nbelieve shipping should be simple, transparent, and worry-free.\nHere's everything you need to know about how we deliver your order.

\nFree\nDoorstep Delivery

\nEvery\norder ships 100% free, straight to your door. No hidden shipping fees\nor extra delivery charges.

\nProcessing\n& Delivery

\n• Orders\nare processed within 1 business day.
\n• Estimated delivery\ntime: 2-5 business days.
\n• A tracking number will be emailed\nto you once your order has been shipped.

\nShipping\nCoverage

\nWe\ncurrently ship all over India.

\nQuestions?

\nEmail:\nsupport@trustmeds.in
\nContact- 9872540851

\n\n

\n\n","/T10797/Policy-Shipping-Policy-1789390507049.docx"]

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